FAQ

Buyer

Absolutely! We actually encourage healthcare facilities to set up separate accounts to maximize the benefits with OptiPar.
Items are sold as-is with no returns or refunds available unless explicitly stated by the seller. Many sellers offer a 30 day guarantee on medical equipment however please specifically read the Return and Warranty Policy before purchasing.
Yes!  Once you have registered with OptiPar as a buyer and are approved, you can happily place orders and take full advantage of our price savings.  If you have any questions before placing an order, contact support@optipar.com
You will receive an email confirmation from OptiPar that your order has been received. The healthcare seller will receive a notification and begin processing your order. Once your order ships, OptiPar will provide a shipping confirmation including the carrier tracking number and delivery method.
We accept most major credit cards, bank transfer, and even offer financing through a 3rd party provider
The product is shipped directly by the seller. All products are shipped directly from each participating approved healthcare seller (or their 3PL of choice). Buyers can expect to receive product either same day for speedy requests or up to a week depending on the shipping options offered by the seller.
Understanding all the features and benefits of OptiPar is important for optimizing your healthcare facility's savings performance. To schedule a live demo of the platform, email support@optipar.com.
Buyer Registration is free of charge. There are no monthly fees or purchasing obligations. You may begin the process by enrolling your healthcare institution online (click here). Once completed (the average duration to enroll is 5 minutes), your custom portal for the marketplace will be available within 1-2 days.

Seller

Yes, our seller platform can integrate with your existing inventory management system via API. Simply contact us here to set up a request. Developers and Database Administrators can check out our API Dev Page here
We charge no registration fee unlike other marketplaces. (subject to change in the future) We currently allow approved sellers to list unlimited products at no charge.  We do charge a 15% transaction fee on any item sold on the OptiPar market.
Yes!  Our API can connect to most inventory management systems.  If you have developers and are interested in our API simply send an email to support@optipar.com to get started.  Would you prefer us to take care of the API integration? No problem!  OptiPar Professional Services can complete your API request.  Contact us for a quote! Developers can check our API Dev Page here.
Click here and complete the registration process. Your account will be reviewed asap. Once approved you will receive login credentials and access to our seller portal.
Absolutely! One of the main benefits of being a Seller is we provide a real-time Dashboard showing your inventory, potential revenue, sales per date, top sold items, value of total inventory, and much more.
Sellers set and manage their own prices through their seller accounts. Most sellers choose to activate the OptiPar algorithm, which automatically allows suppliers to automate the price of each product listed relative to its expiry date.
Understanding all the features and benefits of OptiPar is important for optimizing your healthcare facility's savings performance. To schedule a live demo of the platform, email support@optipar.com.
We consider any healthcare facility a Supplier. Whether you are a hospital, a surgery center, a busy medical clinic, or a medical distributor, you can list your medical devices, supplies, and even equipment once you are approved as an Authorized Seller on OptiPar. There are literally tens of thousands of buyers seeking these items daily and many have no problem purchasing short dated inventory as long as the product is unopened. Also these buyers can purchase that new or used medical equipment freeing up resources and injecting cash flow back into your business.
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